Privacy Policy

1. Introduction

The Body Clinic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or receive services at our locations in South Ogden and Taylor, Utah.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Mailing address
• Date of birth
• Payment information (processed securely through third-party payment processors)

Health Information

• Medical history and health conditions relevant to massage therapy
• Intake form responses
• Treatment notes and session records
• Information about injuries, surgeries, or areas of concern

Automatically Collected Information

• Browser type and version
• IP address
• Pages visited and time spent on our website
• Referring website
• Device information

3. How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Provide safe and effective massage therapy services
• Communicate with you about appointments, services, and promotions
• Process payments
• Maintain treatment records for continuity of care
• Comply with legal and regulatory requirements
• Improve our website and services
• Send appointment reminders via SMS, email, or phone

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal and health information, including encrypted data transmission (SSL/TLS), secure storage systems, limited access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., payment processors, scheduling software, email services)
• Legal Requirements: When required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of The Body Clinic, our clients, or others
• Consent: With your explicit consent for any other purpose

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Request a copy of your treatment records

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

8. SMS/Text Messaging Policy

By creating an account and providing your phone number, you consent to receive SMS/text messages from Altruistic Body Clinic (dba The Body Clinic) for the following purposes:

• Appointment confirmations and reminders
• Rescheduling and cancellation notifications
• Subscription and credit balance updates
• Account verification (2FA) codes
• Service-related announcements

Message frequency: Varies based on your appointment schedule and account activity. Typically 2-10 messages per month.

Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. You will receive a one-time confirmation message. You may also contact us directly to remove your number from our messaging list.

Help: Reply HELP to any message for assistance, or contact us at the information listed below.

We do not share your phone number with third parties for marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any services. Carriers are not liable for delayed or undelivered messages.

9. Children's Privacy

Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors without verified parental consent. Services for minors require a parent or guardian to complete intake forms and provide consent.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Data Retention

We retain your personal and health information for as long as necessary to provide our services and comply with legal obligations. Treatment records are retained in accordance with Utah state regulations for healthcare records. You may request deletion of non-essential information at any time.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.